Our Services

ISO/IEC 17025, Metrology & Accreditation Support

 

Accreditation Services

We provide tailored support across the full accreditation lifecycle — from initial planning and documentation development through to assessment readiness and long-term system maintenance. Our services are grounded in deep knowledge of ISO/IEC 17025 and NATA processes, ensuring a practical and standards-aligned approach.

Laboratory professional reviewing ISO/IEC 17025 quality documentation
 
 

  • We provide end-to-end support for organisations seeking accreditation to ISO/IEC 17025. Our services cover everything from initial gap assessments and roadmap development through to application assistance and assessment readiness.

  • We assist with the development or customisation of your laboratory’s Quality Management System (QMS), including manuals, SOPs, forms, and policy frameworks — all aligned with ISO/IEC 17025 and NATA accreditation criteria.

  • Already accredited? We help fine-tune or modernise your existing systems, whether it's preparing for a surveillance audit, implementing corrective actions, or improving documentation processes.

  • AMS offers hands-on support in navigating NATA’s accreditation process, including drafting formal applications, coordinating advisory visits, initial assessments, and assisting with assessment responses and follow-ups.

  • We conduct internal audits aligned with ISO/IEC 17025 requirements, including audit plans, checklists, objective findings, and improvement recommendations — ideal for new or established labs.

 
 

Technical & Metrology Support

We provide deep technical insight and hands-on assistance in critical areas of metrology, calibration, and laboratory operations — helping you meet the most rigorous accreditation requirements.

Precision measurement equipment in a calibration laboratory setting
 
 

  • We help laboratories develop and refine uncertainty budgets and traceability systems in compliance with ISO/IEC 17025 requirements and national metrology standards.

  • Support in designing, reviewing, and validating test and calibration methods — including advice on technical documentation and alignment with international best practices.

  • We assist accredited labs in preparing or updating their Calibration and Measurement Capability (CMC) documentation, including scope alignment and technical justification.

  • We assist laboratories in meeting the ISO/IEC 17025 quality assurance requirements through participation in proficiency testing (PT) or alternative comparison methods. Whether through formal PT programs or inter- and intra-laboratory comparisons, we help you identify the most suitable and cost-effective options. Our guidance ensures compliance with NATA and ISO/IEC 17025 expectations while minimising unnecessary financial burden.

  • We provide practical, streamlined solutions for data collection, storage, and analysis. Our support includes developing systems to manage technical records efficiently and equipping your team with tools for statistical analysis, process control, and evidence-based decision making — aligned with ISO/IEC 17025 requirements.

  • We help streamline the management of technical records to reduce administrative burden while ensuring full compliance with ISO/IEC 17025 requirements. Our approach focuses on practical, efficient record-keeping that supports traceability, accountability, and audit readiness.

  • We support laboratories in developing practical programming and automation solutions to streamline operations and enhance efficiency. This includes automation of calibration and testing workflows, NCR (non-conformance report) recording and analysis, and the creation of compliant, client-focused calibration and test report templates that meet ISO/IEC 17025 and accreditation body requirements.

 
 

Training & Capacity Building

Knowledge transfer and staff engagement are key to lasting success. AMS delivers practical, in-house or remote training tailored to your team’s needs — supporting both technical development and quality system ownership.

Technical training session with laboratory staff and ISO/IEC 17025 materials
 
 

  • We offer tailored training and coaching on ISO/IEC 17025 requirements, internal auditing, method validation, and quality system implementation — delivered onsite or remotely.

  • AMS facilitates collaborative planning workshops to support accreditation readiness, QMS strategy, and technical system design for leadership teams and staff.

  • Understand and implement ISO/IEC 17025’s risk-based thinking approach. We offer training on identifying, evaluating, and managing risks related to quality, impartiality, technical processes, and decision rules — with practical examples tailored to your lab’s context.

 
 

Flexible Engagement Options

Our consulting services are designed for agility. Whether you need full-phase delivery, targeted advice, or long-term system support, we offer flexible options to suit your schedule, budget, and evolving needs.

Abstract illustration of a client handshake with visual cues of planning and strategic direction.
 
 

  • Structured support across project phases, each with clearly defined deliverables, pricing, and outcomes — ideal for strategic initiatives like new accreditations or lab relocations.

  • Need occasional support or a second opinion? Our flexible hourly or daily engagement options allow for targeted consulting, audits, or training on short notice.

  • We also offer retainer-based support packages to help you maintain compliance, respond to audit findings, or continuously improve your systems.